We are committed to protecting your privacy and to making sure your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this when you use our website or sign up for our marketing material.


Definition of Personal Data

Personal Data means any information that can be used to identify a person. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Please make sure you take time to read our policy and understand it.


Who we are

Heart of the Village (Cradley) Ltd

Hope House Farm

Ridgeway Cross


WR13 5JQ

+44 1886 880146

This email address is being protected from spambots. You need JavaScript enabled to view it.


We collect information from you when

We obtain information about you when you access our website or if you sign up to receive our email newsletter.


How your information is used

Our use of your personal data will always have a lawful basis. Your data will be used because you have consented to our use of your personal data and because it is in our legitimate interests. We require your details to understand your needs, provide you with a better service, improving our products and services, and for sending marketing communications if you have opted in to receive them.


What type of information is collected?

When you sign up for our Email Newsletters we may collect your title, name and e-mail address.

When you access our websites information collected may include device type (e.g. mobile, computer, laptop, tablet) operating system, IP address, browser type, browser information domain names access times settings, generic location. 


Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request will be safeguarded under current legislation.

Your personal data will be kept for as long as it is needed in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it. Personal data can be deleted on request.


Your choices

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes. Furthermore, you can change your marketing preferences at any time by contacting us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

You have a right to request a copy of the personal information we hold about you and have any inaccuracies corrected. Any such requests should be made to This email address is being protected from spambots. You need JavaScript enabled to view it.

To withdraw your consent to us using your personal data at any time, and to request that we delete it, email This email address is being protected from spambots. You need JavaScript enabled to view it.

We will not keep your personal data for any longer than is necessary.



Data security is very important to us. We and the companies supporting our operation have taken suitable measures to safeguard and secure data collected.



Like many other websites, our website use cookies. A cookie is a small piece of data stored on your browser, usually to keep track of movements and actions on a site. The cookies help to:

make our websites work as you would expect. improve the speed/security of the sites.

All internet browsers offer support and information on how to delete or block cookies. Please note that deleting cookies or disabling future cookies or tracking technologies may adversely affect the experience of using our websites.


We keep this Policy under regular review and always welcome your comments. If you have concerns about our Privacy Policy or believe Heart of the Village (Cradley) Ltd has not adhered to this policy, please email This email address is being protected from spambots. You need JavaScript enabled to view it.. We will use commercially reasonable efforts to promptly determine and remedy any issue.

May 2018


  • Update Thursday 28th December 2017

    Our planning application was due to be discussed at the Planning and Regulatory Committee on Wednesday 17th January 2018. It was with great disappointment that we have received an email from...

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  • Statement to the Parish Council Thursday 10th August 2017

    On the evening of Tuesday 8th August, Cradley Parish Council discussed the revised plans for the Heart of the Village project. Thank you to everyone who attended the meeting to give their support...

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  • Planning Application Wednesday 28th June 2017

    We have finally managed to get all our updates in for planning. We updated our wildlife survey on Morgans field and we were very excited to have found evidence of otter passing through. We found no...

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  • New Year Update Friday 27th January 2017

    Our planning application is still with Hereford. We are waiting for input from the Highways Department before we finalise the revisions to our application. We have been asked about the status of our...

    Read More ...